Billing History

We use Stripe to handle all billing and invoicing securely. You can access the self-serve Customer Portal to manage your subscription.

Accessing Invoices

1. Log in to Calanar.
2. Navigate to Settings > Billing.
3. Click "Manage Subscription".
4. You will be redirected to the secure Stripe portal.
5. Scroll down to "Invoice History" to download PDF versions of past payments.

Updating Payment Methods

If your credit card has expired or you want to switch to a corporate card:

1. Go to the "Manage Subscription" portal.
2. Under "Payment Method", click "+ Add Payment Method".
3. Enter the new card details.
4. Make the new card "Default" and remove the old one if necessary.

Failed Payments

If a payment fails (e.g., due to insufficient funds or bank decline), Calanar will automatically retry 3 times over the next week. If payment continues to fail, your account will be temporarily downgraded to the Starter (Free) tier until the balance is settled.